Terms of service

Welcome to Bold Boutique. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from Bold Boutique (“we,” “us,” “our”).

By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use this website.

1. Eligibility

This website and the products sold through it are intended for individuals 18 years of age or older (or the legal age of majority in your province or territory).

By using this site, you confirm that you are at least 18 years of age.

We reserve the right to cancel any order if we believe the purchaser does not meet this requirement.

2. Products & Use

Bold Boutique sells adult-oriented products including, but not limited to, lingerie, sexual wellness products, novelty items, and related accessories.

By purchasing from us, you agree that:

  • Products will be used only for lawful purposes.

  • You will follow all provided instructions and safety guidelines.

  • You assume responsibility for proper and safe use.

Bold Boutique is not responsible for misuse, improper handling, allergic reactions, or failure to follow manufacturer instructions.

3. Health & Safety Disclaimer

Our products are not medical devices unless specifically stated. Information provided on this website is for educational and informational purposes only and is not intended as medical advice.

If you have medical concerns, are pregnant, have health conditions, or are taking medication, consult a qualified healthcare professional before use.

Use of any product is at your own risk.

4. Order Acceptance

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our discretion

  • Limit quantities purchased

  • Correct pricing errors

  • Cancel orders suspected of fraud or unauthorized resale

If an order is cancelled after payment has been processed, a refund will be issued to the original method of payment.

5. Pricing & Payment

All prices are listed in Canadian Dollars (CAD) unless otherwise specified.

We reserve the right to change pricing at any time without notice.

Payment must be received in full before order processing begins.

6. Shipping & Fulfillment

Shipping timelines, methods, and policies are outlined in our separate Shipping Policy.

Delivery timeframes are estimates and not guaranteed.

We are not responsible for carrier delays, lost packages after confirmed delivery, or incorrect addresses provided at checkout.

7. Returns & Exchanges

Due to the intimate nature of our products, all sales may be final unless otherwise stated in our separate Returns Policy.

We reserve the right to refuse returns that do not meet our hygiene and safety standards.

8. Intellectual Property

All content on this website — including text, graphics, logos, images, product descriptions, and branding — is the property of Bold Boutique and may not be copied, reproduced, distributed, or used without written permission.

9. Privacy

Your use of this website is also governed by our Privacy Policy.

We take discretion and confidentiality seriously and ship products in plain packaging. However, we cannot guarantee privacy once a package is delivered to the address provided.

10. Limitation of Liability

To the fullest extent permitted by Canadian law:

  • Bold Boutique shall not be liable for indirect, incidental, special, or consequential damages arising from use of our website or products.

  • Our total liability shall not exceed the purchase price of the product in question.

Use of this website and products is at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Bold Boutique, its owner, affiliates, and suppliers from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of products

  • Violation of these Terms

  • Violation of any applicable laws

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.

Any disputes shall be resolved in the courts of Ontario.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes will take effect immediately upon posting to this page. Continued use of the website constitutes acceptance of those changes.

14. Contact Information

Questions about these Terms may be directed through our Contact page.